Privacy Policy

Last updated: 2019/01/03

Your privacy is important to Sungy Mobile Limited (the" team", "we" or “us”) and we are committed to protecting your privacy. So we've developed a Privacy Policy.

This Privacy Policy explains how we treat your information and protect your privacy when you use our mobile applications and related services (“the Software and Services”) and the rights and options available to you regarding your information. We believe that you have a right to know our practices regarding the information we may collect and use when you use the Software and Services. The Software and Services may include various features and contents that are offered and delivered to you by us and/or by third parties. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS SET FORTH HEREIN, PLEASE DO NOT USE THE SOFTWARE AND SERVICES.

Information the Company Collects and Uses

For the purposes of European data protection laws, the team is the data controller of your personal information. When you use the Software and Services, we consider you consent to provide your personal information voluntarily. For analytical, business and operational purposes, we automatically collect and store the following types of information:

1.Technical Information. We may use XcodeAPI by IOS to collect certain technical information regarding your device, and your use of the Software and Services, including: (i) ISP (Internet Service Provider) , Internet protocol (IP) address, Media Access Control (MAC) address,anonymous user identifiers, device configuration and identifiers; (ii) Advertising ID (Identifier for Advertisers used in Android, such as Google advertising ID (GAID)).

The purposes of the technical information are: (i) to operate and update the Software and Services; (ii) to provide you with existing and new functionality and features; (iii) to maintain and improve the quality and operation of the Software and Services.

2.Social Networks Information. Your interactions on social networks through the Software and Services. We may use twitter, Facebook, ins, or snapchat API and Facebook SDK to collect such information.

The purposes of the Social Networks information are: (i) to operate and update the Software and Services; (ii) to provide you with existing and new functionality and features; (iii) to maintain and improve the quality and operation of the Software and Services.

3.Subscription data. We use API interface provided by IOS to collect information about your subscription orders, such as purchase items, subscription time, order status, payment time. We do not collect and we are not responsible for the collection or security of payment details. Payment information is processed and stored by third-party companies (such as Apple or Google). These companies can be contacted through their websites: https://www.apple.com or https://play.google.com. Before entering your personal payment details, we suggest that you read and become familiar with the privacy policy of these third-party companies.

The purpose of the Subscription data is: to manage your account and provide you with customer support. We may use your Subscription data to respond to your requests for technical support, service information or to any other communication you initiate.

While it is not our intention to collect any personally identifiable information (“PII”) (except for those set forth in this Privacy Policy), the data collected may still include PII. As part of our privacy measures, we implement certain rules designed to avoid the unintentional collection of PII such as email addresses, social security numbers, credit card numbers etc. Such rules are based on known field types, parameters, values and algorithms but they are not foolproof and hence the Software and Services may sometimes, unintentionally, collect unwanted information. We regularly examine and update these rules to avoid this happened.

If you located in the EEA, as required by law, you hereby grant your consent to us to use or process your personal information only for the purpose described above once you use the Software or the Service. And you may withdraw your consent at any time by contacting us.

Sharing Information with Third Parties.

We will not share any PII that we have collected from you except for the following events:

  1. If we are required by law to disclose your information, we may share your information with law enforcement or other competent authorities and any third party, as may be required (e.g., to detect, prevent or otherwise address fraud, security, or technical issues; to respond to claims or satisfy any legal process, subpoena, or governmental request; or to protect the rights, property, or personal safety of the team’s users, its partners, or the general public);

  2. In the event the team goes through a business transition such as a merger or acquisition by another company, consolidation, change of control, reorganization, or sale of all or a portion of its assets, your information will be among the assets transferred.

Third-Party Service.

The Software and Services may include and/or enable you use or access some service provided by third parties ("Third Party Services"). The use of such Third Party Services is subject to its privacy policy. You shall be aware that the use of the Third Party Services may give this third party the ability to access, collect, store, and/or share your information, both your PII and non-personally identifiable information. In order to clarify, we do not review, approve, monitor, endorse, warrant, or make any representations with respect to such Third Party Services and your access to any Third Party Services is at your own risk. We are not responsible for the information contained and/or made available through, the practices of, or your use or inability to use such Third Party Services. You expressly relieve us from any and all liabilities arising from your use of such Third Party Services. We recommended that you read the terms, conditions and privacy policy of such Third Party Services before using or accessing any of them.

Security of Your Information

We take precautions — including administrative, technical, and physical measures — to safeguard your information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction. We use firewalls, encryption technology and Network access designed to protect against fraud and identity theft; our data is only stored in centers that provide high-level security for your data. We also protect your privacy by seeking to minimize the amount of sensitive data. We also seek appropriate contractual protection from our partners regarding their treatment of your information. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.

Data Retention

We retain the information we collect as described in this Privacy Policy for as necessary for the provision of the Services, internal analytical purposes, or to comply with its legal obligations, resolve disputes and enforce agreements (e.g. settlement). The criteria used to determine the retention periods include: (i) how long the personal data is needed to provide the Services and operate the business; (ii) the type of personal data collected; and (iii) whether we are subject to a legal, contractual or similar obligation to retain the data (e.g., mandatory data retention laws, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of litigation or disputes). We will only keep your personal information for three (3) years.

Children's Privacy

Although the Service is a general audience service, the Software is not intended for children under the age of 16 or other statutory minimum age according to the applicable laws and regulations in your country (the “Minimum Age”). We do not knowingly collect, maintain, or use personal information from children under the Minimum Age, and no part of the Service is directed to children under the Minimum Age. If you learn that your child has provided us with personal information without your consent, you may alert us at: relaxteamfeedback@gmail.com. If we learn that we have collected any personal information from children under the Minimum Age, we will promptly take steps to delete such information and terminate the Service for the child.

Your Data Rights

You have the right to access, modify, correct or delete any personal data which we may have collected. To exercise this right please contact us by email at: relaxteamfeedback@gmail.com. If you are in the EEA, you have a right to (subject to a limited number of exceptions): (i) request access to and rectification or erasure of your personal information; (ii) obtain restriction of processing or to object to processing of your personal information; and (iii) ask for a copy of your personal information to be provided in a digital format. To exercise these rights please contact us by email at: relaxteamfeedback@gmail.com.

Notices

If we are required to provide you with notice of a particular event or incident, we will send you such notice by mail, email or telephone.

Transfer of Data Outside Your Territory.

The Software and Services work over the Internet. We may store and process your information in various locations throughout the world. Where you located in the EEA, as required by law, you hereby provide us with your express consent to transfer your data to where may be outside of EEA once you use the Software and/or Services. You may withdraw your consent at any time.

How to Contact us.

If you have any questions or concerns with respect to any matter covered by this Privacy Policy, you may contact us by email at: relaxteamfeedback@gmail.com. We may modify, update and publish this Privacy Policy in the Software from time to time. Please continue to play close attention to this Policy.